Here are answers to the most common queries!
The demo chatbot will be shared with you via link.Â
If you decide to go ahead with a bot, we can use it om many different platforms such as.
It supports:
That means the bot can converse with people on messenger and send and drive leads to your inbox or live agent.
Yes the chatbot can be designed to solve complex queries. We can also design the bot to do a human handover at any time (live agent). Please let us know what complex or simple queries you like the bot to handle.
Yes the chatbot is fully customizable enabling you to showcase your brand and colours. We always make sure the bot helps to strengthen your business. You can even give the bot a name to further personalise it.
Yes one of the main features with a bot is to have it learn and become better over time. This is how it works in simple terms: Taken from this page.
Conversational AI works using a combination of a few principal technologies:
Machine learning which is a type of technology that collects information from its interactions to learn and grow as time goes on
Natural Language Processing, which is artificial intelligence that can understand and respond to human language
NLP has two sub-components, Natural Language Understanding, which makes sense of a text and its intent, and Natural Language Generation (NLG), which converts text into a format humans can understand.
Essentially, this is the way an AI agent would work: a text input is fed into the conversational AI software, then the NLP deciphers what the user’s intent is and generates an appropriate response. Over time, the machine learning capabilities automatically improve the quality of the responses and make them more accurate.
The set up time for the Demo is no longer than a week. The period to set up a fully fledged ai bot can vary depending on the features you want.
Webserv will be building the bot so there is no support needed for you. We will guide you through anything we might require from you during the setup.
We have all the pricing option available on our chatbot promotion page.Â
The bot is securely hosted on business grade servers in Australia. All Webserv’s hosting abide to Australian business hosting services laws and regulations. We take privacy seriously and have a privacy policy for our Chatbot service.
All the conversations are processed with Open AI service and therefore using their Privacy Policy which can be found here.Â