AI & Automation

Unlock time, reduce costs, and boost productivity with tailored AI solutions for Australian SMEs.

Work smarter, not harder with help of technology.

Simplify processes, grow and stay competitive.

✦ Automate workflow

✦ Process data with Ai

✦ Automate tasks

✦ Save time

✦ Answer calls 24/7

✦ post to social

Work smarter, not harder Work smarter, not harder Work smarter, not harder

Webserv helps Australian SMEs use AI and Automation to simplify processes and grow faster.

Our approach to AI and automation is grounded in real, everyday use—starting with how we apply it within our own business. We believe in using AI in practical, meaningful ways to improve operations and communication, not to replace people. Take this page, for example: the framework was created using AI, then we refined the content, added our own images and forms, and made it uniquely ours. You can do the same—using AI as a smart tool to support and grow your business.

Is AI Right for Your Business?

We work with small and medium-sized businesses across industries—from retail and trades to professional services and logistics.

If you’ve ever thought:

“How can I save time and resources in my day?
I wish I didn’t have to do this task manually every day.”
“We’re drowning in admin.”
“I’d love to serve more customers without hiring more staff.”

Then AI and automation could make a real difference

Our Process – What Working With Us Looks Like

1. Discovery Meeting

We get to know your business, challenges, and goals. No tech talk—just real conversations.

2. Opportunity Mapping

We identify where automation or AI could save you time or money (or both). Think of it like a tech audit for your business.

3. Proposal & Solution Design

You’ll get a clear, jargon-free proposal with options tailored to your business size, tools, and budget.

4. Build & Integrate

Our team builds your AI tools, integrates them with your current systems, and tests everything thoroughly.

5. Training & Ongoing Support

We don’t disappear after launch. We train your team and stay available for support and future updates.

What Solutions We Can Help With

Practical AI & Automation That Solves Real Problems

Some of the ways we’ve help SMEs:

AI-powered chatbots for customer service
Automated data entry and admin
Lead capture and follow-up systems
Smart notifications and alerts
Workflow automation between software tools

AI-powered operations:

Answer phone calls with AI Bot
Automate new client record entries
Automated invoice creation
Automated Content creation
Automated social media posting

Why Choose Webserv?

Your Local AI & Automation Partner

We’re based in Australia and we’ve built our own environment on AWS—meaning we manage your data with the highest security and performance. We’re not reselling someone else’s software solution. We design and build solutions that fit your business.

Highlights:

Customer focused solutions and support
Local Australian support
European connections and experience
Australian Data privacy & compliance
Consultative approach with custom solution
No lock-in contracts
Fast implementation times
Competitive fees

Ready to Explore the Possibilities?

Start with a Free, No-Pressure Discovery Call

Let’s explore if AI and automation can help your business. If it’s not the right time, we’ll let you know.

Client Success Stories Client Success Stories Client Success Stories

What Our Clients Have to Say

We recently partnered with Alberto and his team to have our website service moved across to Webserv. We’re very happy with Alberto’s personable approach, overall service and how he’s worked with our in-house + external teams. Would definitely recommend Webserv.

Alberto and the Webserv team are outstanding! They seamlessly handled my hosting transfer and revamped my website for better functionality. Their expertise, responsiveness and professionalism made everything stress-free. Highly recommend! 👍

Really professional service and very, very responsive (Alberto was even making updates and changes on weekends by request). It’s very hard to ask for better service

Excellent service from Alberto and the team at Webserv! They have made designing and hosting my new website enjoyable and stress-free. After the website launch, they continue their stellar service by providing regular insightful analytics to help gauge engagement and maximise impact.

Excellent work by Alberto @ Webserv. Very professional and comprehensive work. Thanks for designing my website.

Alberto from Webserv has been a great help in the takeover and refresh of a company website. I am pleased to share my positive experience with Webserv, where Alberto has been instrumental in the takeover and refresh of our company website. His ability to listen and understand our needs was evident from the start. Read full review on Google

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Frequently asked questions

What happens to my data and where is it stored?

We treat data security with priority.

Depending on what your solution is, this is an example of how your chatbot data is stored.

Any content processed is encrypted and stored at rest in the Sydney region.
The service is in scope for common compliance standards such as Fedramp Moderate, Service and Organization Control (SOC), International Organization for Standardization (ISO), Health Insurance Portability and Accountability Act (HIPAA) eligibility, compliance with the General Data Protection Regulation (GDPR). It is in the scope of the SOC 1, 2, 3. Extensive third-party audits controls. ISO Compliance for the ISO 9001, ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 22301, and ISO 20000 standards. CSA Security Trust Assurance and Risk (STAR) Level 2 certified, which validates the use of best practices and the security posture.
Your business data is not used to train the base model. And is not shared with model providers.

Your information stays protected and isn’t shared with competitors.

We will discuss with you how other data is stored that does not fall under the banner of Ai Chatbot.

What's the total cost of ownership beyond the initial setup?

Our services includes the setup and management of the solutions we provide. Set up cost covers the setup to launch. Ongoing monthly maintenance costs and API usage charges covers the support and management of the system/solution.

All fixed and ongoing fees will be quoted before engaging our services so you will not have any surprises. We will discuss ownership of the solution with you.

Staff training and documentation can also be organised.

How do you handle system failures and what's your support structure?

The uptime of the solution is of outmost importance. Any system failure will be investigated and rectified. We have fast response times for technical issues as well as available support hours, and backup procedures. We handle problems with automations if they break or need fixing.

I do not understand Ai, can I still get started?

Yes you do not need to have a deep understanding to AI and automations. Our team will lead and support you. All you need to do is think about 1 are where you want to see improvements in the business.

We can then start working on a solution for you.

How much does AI automations cost?

An AI and automation solution has can cost very different depending on what you need to automate or scale. Always be aware of a set up cost as well as ongoing management fees.

How long does it take to build our solution?

We will take you through a couple of stages before we launch and the timeframes depends on variables such as the complexity and resources needed. Please allow for 1 to 3 months for smaller projects.